Política de envío

Shipping Policy

All orders are shipped USPS First Class or Priority 
Orders typically take up to 6 days to be processed.

*3-5 Day delivery

*Please allow for an additional 2-3 days of processing time.

All packages are shipped via USPS.

*Shipping cost vary depends on package measurements, shipment type, weight and location.

*Free Shipping all United States orders over $250.00

SHIPPING INTERNATIONAL 
International orders are shipped to arrive within 7 to10 business days. The recipient is responsible for all applicable duties and taxes.

TRACKING MY ORDER

Please allow up to 5 to 7 business days for your tracking number to be delivered to your email. Look for your tracking number in the shipping confirmation that was sent to your email at the time of purchase. Customers can check order status on the USPS.com/USPS Tracking site. Customers can also refer back to our store to track order status. If you have any questions about your order status, please feel free to contact us we are here to help in any way we can. 
Information:
Email: tonellsboutique@gmail.com

Customer service phone:

(504) 732-1983 or (504) 356-8964 Hours of operation: 8 am-6 pm Mon-Sat. EST

Mailing Address: 609 Metairie Rd. #8137 Metairie, La 70005 

RETURNED PACKAGE
If your package is returned to our company, The customer will be responsible for shipping costs.

LOST PACKAGE
Tonell's Boutique is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, you must contact the United States Postal Service directly at 1-800-ASK-USPS or (1-800-275-8777). Any lost, stolen, or damaged packages must be reported as a claim to USPS.